Barista Foundations & Café Operations
50+
60+
What you'll learn
Coffee Fundamentals & Brewing Techniques
Café Operations & Equipment Mastery
Customer Service & Café Workflow
This course includes:
Course Introduction
Bangladesh’s café scene is expanding quickly in Dhaka, Sylhet, Chattogram and other cities, while small-scale coffee cultivation in the hill tracts is emerging. A modern barista needs hands-on drink skills plus local compliance and business know-how.
Course Description
A practical 50–60 hour program aligned with global barista best practices (SCA) and adapted to Bangladesh. Trainees learn espresso, milk and manual brewing; equipment care; service and café workflow; food-safety basics under BFSA; costing and menu design for local tastes; plus an overview of the Bangladesh coffee supply landscape and career paths.
Course content
1. Coffee Fundamentals & Sourcing (5–6 hrs)
Origins, species, processing, roast levels, freshness, and storage.
2. Espresso Science & Dial-In (4–5 hrs)
Grind, dose, yield, time, pressure, and recipe building.
3. Milk Skills & Beverage Construction (3–4 hrs)
Steaming for various textures and latte art basics.
4. Manual Brewing Techniques (3–4 hrs)
V60, Clever, French press, and Aeropress.
5. Equipment Care & Maintenance (1–2 hrs)
Daily and weekly cleaning routines, grinder burr care, and scale/filtration choices. Preventing downtime with proper machine upkeep.
6. Food Safety & Hygiene in Bangladesh (1–2 hrs)
Core BFSA roles and practices for safe handling, cross-contamination prevention, storage, and labeling. Personal hygiene, cleaning logs, and introductory grading/inspection resources.
7. Customer Service & Café Communication (2–3 hrs)
Queue management, order accuracy, complaint handling, and bilingual upsell scripts (Bangla/English). Allergen and sugar-level communication aligned with industry service norms.
8. Menu Design & Local Flavor Integration (2–3 hrs)
Balancing espresso, cold coffee, and manual brews. Incorporating seasonal flavors like date molasses, cardamom, and chocolate. Pricing for Bangladesh’s café market and target segments (students/offices).
9. Café Operations & Costing (3 hrs)
Drink costing, waste tracking, prep lists, par levels, and vendor management. Basic POS workflow and understanding of daily P&L for small cafés.
10. Sustainability, Waste Reduction & Career Pathways (2–3 hrs)
Reducing milk waste, puck reuse options, and water/energy conservation. Local sourcing from micro-lots in hill-tracts. Career progression, SCA certification, and portfolio prep.
Delivery & Assessment (quick)
• Format: 70% practical, 30% theory; shop-floor simulations.
• Assessments: espresso dial-in practical, milk test, manual brew practical, hygiene checklist audit, short MCQ.
• Prereqs: None; basic English/Bangla communication helpful.
• Outcome: Job-ready barista able to meet café standards in Bangladesh and prepared to pursue SCA certification. (SCA Education)